We have a very low turnover of staff, many of whom have been working at Frintondene since it opened in 1991, so residents don’t have to be worried about seeing new faces all the time.
All staff update their health and safety training annually including Manual Handling, First Aid, Medication Handling, Infection Control, Food Handling and Hygiene. Some staff have NVQ level 3 in care and one member of staff is a trained beauty therapist who offers reflexology, hand massage and other beauty treatments.
The hairdresser comes every two weeks, the chiropodist visits every four weeks, however a local person coming to live at Frintondene may prefer to keep the same hairdresser and chiropodist they are used to which is very acceptable to us and will be paid for by Frintondene. Other health specialists, GPs, district nurses and physios visit upon request or requirement.